Recently we received a file for debt collection – more about the debt in our next news item.
Upon entering the file into our database, we found that the tenants already had a previous adverse listing. They had rented a property through another agency and had been evicted from that property and had left owing an amount of rent which was in excess of the bond.
As a result, they had been listed on the database. As part of our service we had attended the eviction, and we also collected from them the debt that they owed.
At the time these tenants applied for the new property, they were already listed on our database. A quick search would have revealed this.
However, what made it even worse was that on their tenancy application forms they had listed their previous address and gave as their reason for moving ‘we have sold our house’. The property address that they had given was in fact the address from which they had been evicted. Yes, they lied.
That’s right – a quick Fasttrack Database search would have revealed that they weren’t telling the truth and would have probably resulted in them not being successful in their application for tenancy of this property – a situation we are sure the property manager and landlord would have preferred in hindsight.